SPANISIMO offers one on one Spanish lessons connecting our students with our teachers via Skype.
All you need is a computer, an internet connection and a headset. Although many computers come with built in microphones and speakers we recommend that you use headsets instead for clarity of sound and ease of communication with your teacher. A webcam is not absolutely necessary but we do reccommend using one during class so your teacher can see your face and communicate more effectively with you.
Webcams are not compulsory but we do recommend you use a webcam during you class so your teacher can see your face to ensure the teacher has communicated with you effectively.
Using SPANISIMO is a cinch once you have registered with us. All you need during registration is: (1) Name, (2) Email Address, (3)Create a password, (4) Nickname for SPANISIMO, (5) Time Zone where you live, (6) Skype ID, (7) your Date of Birth. Once you have filled all these fields your registration is done and you can start using SPANISIMO.
Yes, you can use SPANISIMO with a Mac. When you install Skype, all you have to do is download and install the Mac version.
For instructions on how to download and install Skype check out our Skype instructions.
SPANISIMO uses Skype exclusively to deliver our classes. You can install Skype on your computer for free. Once you have installed it you can proceed with your lesson.
At the beginning of each class we call a specific Skype ID registered in the students' account information. If you call SPANISIMO using a Skype ID that is not registered with us, you will not be able to attend class. In the event that you cannot use your own Skype ID on the day of your lesson, please change the registered Skype ID before the day your class takes place. If you have changed Skype ID and the class did not take place as a result of that change, the class you missed will not be refunded.
As long as the device has a Skype application you can use your smartphone or tablet for lessons with SPANISIMO. However, some smartphones and tablets do not allow sending and receiving files inside the Skype interface, so we recommend you use a normal computer or laptop instead.
If you have an internet connection and a Skype ID, you can attend class from anywhere around the world.
Please ensure that you select the timezone where you live so you can make a reservation for the correct timezone, as our teachers are based in Guatemala.
*Class schedules are displayed on your MyPage according to the time zone you select when you register.
In the event that you travel outside your usual timezone, please ensure that you reset the time zone to the one where you will be at the time you reserved your class, so your class can go ahead without problems.
You can reset your time zone from MyPage
Currently we only offer Spanish or English as supporting languages for our Spanish lessons. The teachers at SPANISIMO have extensive experience with students who speak neither English nor Spanish as a mother tongue. When we first launched in the Japanese market, some of our students spoke neither Spanish nor English during class, but have progressed considerably in their learning experience. Please try our FREE 50 minute trial lesson, so you can see for yourself what a class in SPANISIMO is like.
SPANISIMO does not have age limits for our students. We have students ranging from 6 years old to 72 years old. *We ask minors to complete the registration with the guidance of their parents.
Our starting times differ depending on each time zone. For example: if you live in New York, our lessons start at 11 am and end at 11 pm. If you are in London, they start at 12 pm and end at 3:50 am. If you reset the time zone setting on your registration page, you will be able to view the times you can take classes according to your time zone.
SPANISIMO teachers are from Guatemala. The Guatemalan accent in Spanish is considered fairly neutral and can be understood easily by all Spanish speakers around the world.
If you request a certificate, we can issue a document stating the course you purchased and your class history in that course. If you need a certificate issued please contact us.
Yes, you can change your personal details with SPANISIMO by logging into MyPage and going to
SPANISIMO only allows one account per person. This is stated in our
You can only register one account per email address. If you wish to take classes with your husband, your partner or siblings, please register a different email address and ensure each person has their own corresponding account.
Yes, you can take advantage of our FREE 50 minute trial lesson to get a feel for our classes. The FREE 50 minute trial lesson does not require you to enter any payment details, so please feel free to try it without obligation to continue.
Our FREE 50-minute trial lesson starts with our teachers introducing themselves to you, asking you what your goals and objectives for learning Spanish are. Our teachers check your Spanish level so we can facilitate your learning experience from the level that most suits you in your next class. If you speak some Spanish, we recommend you reserve a FREE 50-minute trial lesson with a teacher who only speaks Spanish. We also suggest that beginners who are hesitant about learning Spanish choose those teachers who can assist them in English. This will ensure your class is more enjoyable and progresses more effectively.
After checking your goals and objectives for learning Spanish, as well as ascertaining what level of Spanish you should be learning, our teachers can decide how to use the remaining time and what to use during the lesson. If you feel strongly about trying out the textbook, please feel free to ask the teacher to use the textbook in the time that remains.
Yes, you can use it as an extra class in addition to the lesson pack you have purchased.
You can continue taking lessons with SPANISIMO once you bought a lesson pack. You can purchase lesson packs by logging into MyPage and by clicking on ‘plan purchase’ where you can buy the lesson pack you desire. Once your purchase has been confirmed, you can make lessons reservations from the same page. *Reservations have to be made more than 12 hours before a class starting time.
The different plans (10 , 20 or 30-day plans) expire 30 days after payment. When you log into MyPage, your expiry date is displayed on the first page. If you do not manage to take all of the lessons in your pack within 30 days, you will not be able to use those lessons at a later date.
If your lesson pack has expired already you will be unable to use any remaining lessons. If you need to discontinue the lessons long term please consider purchasing a lesson pack with fewer lessons.
The only fee you need to pay is the lesson pack payment. *Any webcams, headsets and internet connection are your responsibility to purchase.
You can only choose one or the other. Our conversational course has been designed so that you can understand some grammar in order to enable a conversation. The grammar course itself gives you a deeper understanding of grammar so you can communicate more effectively in Spanish.
If there have been any changes to your credit card, you can update the details that have changed on your PayPal account page. *If you do not update your credit card information there may be some problems transferring the money via PayPal. Please ensure that all the information you have provided to PayPal is correct to avoid delays or disappointments.
Yes, we can provide receipts on request. *When requesting a receipt please provide: (1) Name, (2) Address, (3) Company Name. If you have any questions regarding the receipts, please advise us using the 'Contact us'. If you do not provide the information we require to issue a receipt, we will provide you with a receipt that contains: (1) the name you provided in your SPANISIMO account when you registered with us, (2) a blank space in the address field and (3) the lesson pack price in the information section. *We will issue receipts within 7 days of receiving your request.
If you submit a Deferment Application, we can stop your payment for the following 30 days, after your current lesson pack.
We will keep your account details intact. For more information about Deferring/Leaving Spanisimo click on ‘change account details’ on MYPage
The SPANISIMO textbooks can be downloaded from MyPage. There is a link to
The grammar course has its own textbooks, created by our teachers in SPANISIMO to make the most of the 50 minute lessons.
SPANISIMO offers courses and programs tailored to suit the objectives and goals of each individual student in learning Spanish.
Our conversational class is based on a method tailored to suit our 50 minute lesson. Our Spanish teachers have creating the course and the books based on this method.
Yes, you can use a textbook of your own choosing, but it is necessary and important that you provide your teacher with a copy of this book so they can give you the best possible support when teaching you Spanish.
We only allow you to download textbooks that correspond to lessons you have already taken and for lessons you are about to take. Our intention is for our students to learn step by step, to minimise frustration with the learning process.
At SPANISIMO we believe that to ensure an optimal learning environment in a Spanish lesson, it is important to listen to and speak Spanish throughout the lesson. However, if you need more support during the lesson, we do have teachers who can assist you in English. We suggest that beginners make reservations with teachers who can facilitate the learning process in English, to ensure a more enjoyable learning experience.
In order to reinforce your Spanish lessons, we suggest that you revise what you learned in class and prepare for the next class in advance. If you read through the textbooks in the same order as the lessons you have received you will advance progressively. If you have any questions about the content of the lesson, please feel free to ask your teacher. We believe that it is important to ensure you have understood everything that you are learning in class.
Although you can learn Spanish merely by attending our 50-minute lesson, if you wish to improve your language skills faster, you can revise what you have learnt in class and prepare for the next class by reading the current textbook for your upcoming class.
SPANISIMO teachers are based in Guatemala and as a result, SPANISIMO observes Guatemalan national holidays. We will be closed only on those dates: 28-31 March 2013 for Easter, 1 May 2013 for Labour Day, 14 and 15 of September for Guatemalan Independence Day, 1 November 2013 for All Saints Day, 24 and 25 of December for Christmas and 30 December to the 2nd of January for End of Year Celebrations.
SPANISIMO ensures that it has the best teachers from the schools it collaborates with, by hiring only those teachers how have gone through our screening process. Once they have been hired as SPANISIMO teachers, we continue to provide them with training and professional development, in order to create a better learning environment. Each time you make a reservation, you can choose the teacher that most suits you. Please choose a teacher that you find best qualified to teach you.
If you have an internet connection and a Skype ID, you can attend class from anywhere around the world.
Please ensure that you select the timezone where you live so you can make a reservation for the correct timezone, as our teachers are based in Guatemala.
*Class schedules are displayed on your MyPage according to the time zone you select when you register.
In the event that you travel outside your usual timezone, please ensure that you reset the time zone to the one where you will be at the time you reserved your class, so your class can go ahead without problems.
You can reset your time zone from MyPage
During our FREE 50 minute trial lesson our teachers will check your Spanish level and advice you on which course would most benefit you. If you decide to buy a plan without trying first our FREE 50 minute trial lesson, our teachers will check level in the first lesson you take.
Homework is checked at the beginning of every class. Please have your homework ready before you start your lesson, so your teacher can best assist you with any questions you may have.
Log into MyPage. Once you have logged in click on the page
You can make to two lesson reservations per day. This is so other students can also book lessons on the same day.
At SPANISIMO we believe that Beginners need to be supported in English while they are first learning Spanish, to facilitate their learning experience. We generally recommend that Beginners choose a teacher with English language skills to better support them, instead of a teacher with no knowledge of English. Our Intermediate and Advanced levels do not require support in English, as by then, we believe you will no longer need to speak English in class. However, if you still prefer to be supported in English we suggest you choose a teacher with a high level of English on our website.
To change dates on your reservations log into MyPage and select 'reserve'
At SPANISIMO we choose our teachers carefully using a thorough screening process. They receive further training and professional development to ensure the quality of your lessons is high. You can choose your teacher according to your level of Spanish and their level of English, so they can best assist you in your learning experience.
SPANISIMO cannot ensure that your chosen teacher is always available for a reservation, as there may be multiple students reserving the same teacher. If you wish to make consecutive reservations with the same teacher, we suggest you do so as early as possible. If that is not possible, please discuss with your chosen teacher any future reservations. *We cannot guarantee that you will be able to reserve the same teacher consecutively. However, despite changing teachers, our records will show your current progress and all teachers will have access to comments on your lesson history and needs. The consistency and continuity of your learning experience is assured by our meticulous records and comment sheets, that your teacher must consult before taking a lesson.
If you wish to reserve a class for the following month, you can do so six days before the next monthly plan begins. For example, if you current plan expires on February 6, and your next one begins on the February 7, you can make a reservation for the period beginning on February 7 from February 1 onwards. If you log into MyPage, the front page of your student portal has the earliest date you can make a reservation for the following month.
At SPANISIMO you have the freedom to choose any available teacher when you make a reservation. If you are undecided about which teacher to choose, please check the teachers' English level on the teachers' page.
After you log into MyPage, click on ‘reserve’ or ‘change account settings’
Once you begin a course at SPANISIMO and you purchase a lesson pack, we automatically deduct payments for the following month on the same course. If you wish to defer the class, we stop all future payments for this course. If you still have classes left over in the same 30 day period that you are stopping payments, you are still able to take that class. If there are still lessons left and your lesson pack has not yet expired, you can continue to take those lessons until it expires. You will also be able to continue to read the comments from your teachers on MyPage after deferring.
At SPANISIMO, the lesson pack you have purchased for a course is automatically the same course that you will continue taking in the following months. If you wish to leave SPANISIMO we will stop automatic payments for the following months. However, all of your personal details, including comments from your teachers will be deleted. If you wish to start again at a future date, we suggest you defer instead of leaving SPANISIMO, so you can pick up where you left off.
When you log into MyPage click on
All you have to do is log into MyPage and find a plan that suits you in order to resume your lessons.
The purchase you have just made will be saved on MyPage, along with the previous comments from your teachers. If you log into MyPage after having deferred and you wish to resume lessons you will still be able to see this information.
If you still have lessons left on your lesson pack before its expiry date, you can still take those lessons even if you have completed the Deferment Application.
If you leave SPANISIMO it means that all the information you registered with us will be deleted. You will need to register again, and go to MyPage in your newly created account in order to make reservations on a newly purchased lesson pack.
If you leave SPANISIMO, we will delete all your account information, including personal details, payment details, teacher's comments and any other private information. Also, if there are still any lessons left on your lesson pack, once you complete the Leaving Application you will be unable to use these remaining classes. If you wish to resume lessons at SPANISIMO you will need to create a new account.
If you can still make the class and there are minutes remaining on it, you can still attend it. Accept the Skype request from your teacher and either send a message from your chatbox on Skype or call your teacher. *If you are responsible for your own lateness, we cannot extend or change the date of the lesson.
Even if your cancellation is within the 10-hour limit, you can still notify us of your inability to attend the class onto MyPage. *Despite having cancelled, since you have exceeded the 10- hour limit, we will be unable to refund your lesson.
Please check: (a) your internet connection, (b) that you are logged into Skype and it is working. If both your Skype and your internet connection are working properly,
To check your audio settings on Skype please go to the following page
If the sound problems are due to problems at SPANISIMO, we may replace the class or extend it, depending on the situation. However, the class extension will depend on the teacher's schedule, so if you would like to have your class extended, please discuss this with your teacher. If due to timetable conflicts, your teacher cannot extend the class, we cannot replace the class for you. *From May to October, Guatemala has its rainy season. It rains extremely hard, giving rise to power cuts and internet connection problems, which may result in audio or video problems. If such problems do arise, we will extend or replace your class as needed.
If you have not yet received a Skype request from your teacher, please check: (1) your internet connection and whether you are logged into Skype. Even if the teacher has sent you a request, if you are experiencing problems with your Skype connection, you may not able to receive a request from your teacher. If you have a logged into Skype and your internet connection is working, you will then be able to receive a request from your teacher. (2) that the Skype ID you have registered on your SPANISIMO account is correct. If the registered Skype ID is misspelt or wrong, the teacher will be unable to send a request to the student. Check on MyPage that your Skype ID has been entered correctly. If it is incorrect, please change it and send a Skype request to the teacher you are waiting for (your teacher's Skype ID will be sent to your email address before your class is due to start.) If you have checked these two things and you are still having problems, please send a Skype request directly to one of our teachers.
You can only download textbooks for the sessions you have completed and for the upcoming lesson. If you have checked that you are trying to download textbooks available to you, but are still having problems downloading, please send us an enquiry using the ‘Contact us’. Tell us which course
If you cannot log into Skype please check
If the problem is due to an issue with the SPANISIMO site, we will replace the class. *But if we were able to substitute your teacher for another one, we will not replace the lesson. *In Guatemala, from May to October, it is rainy season. Especially in August and September it rains very therefore we do have some troubles during the rainy season according to power cuts and internet connection problems. For that reason we may have some problems with the audio settings and video images. Therefore if we do have such problems, we will extend or reset your class if you need to.
Please check that your internet connection and your Skype connection are working. If the reason you cannot connect to the teacher is not one of these two, please add your teacher's Skype ID and call your teacher directly or send them a message in the chat box.
If you have bought the course, but you have not used it and have not made any reservations for lessons, we will be able to refund your purchase. If that is the case, please send us a message through 'Contact us'
If you have bought the course, but you have not used it and have not made any reservations for lessons, we will be able to refund your purchase. If that is the case, please send us a message through 'Contact us'.
Please ensure that your credit card has not expired. Check with PayPal customer service to see why there are problems with their payment service. Also, please contact SPANISIMO about your situation. If payment has not been made by the due date and SPANISIMO has not received an enquiry from you by that date, we will have to defer your account. If you have any reservations made in advance for the deferment period, we might have to cancel all the lessons you have reserved.
SPANISIMO uses PayPal to process payments. You can pay for a lesson pack using your credit card through PayPal. Most major credit cards are accepted via PayPal: Visa, Master Card, American Express, JCB, etc, through a secure payment infrastructure.
If you forgot your password, please contact us so that we can reset it for you.
If you forgot your password, we can reset it for you. If you have not finished your membership registration yet, you will not have access to MyPage. Check your email Inbox, to see if you have received our confirmation email message. Click on the link provided to access MyPage on the SPANISIMO site.
Some email accounts have privacy and junk filters, causing some messages to be send directly to your Junk mailbox. Please open your Junk mailbox to see if our emails have been filtered. If they are not in the Junk mailbox, it is possible that the email address you registered with SPANISIMO is not spelled correctly. Please check the spelling of your email addres and register again with our service. If you have already attempted a second registration, and you still have not received a confirmation email message, or have experienced errors during the registration, please send us an enquiry email via ‘Contact us’.
SPANISIMO offers personal Spanish lessons using Skype. Our 50 minute lessons take place on Skype, starting at $5.99 per lesson.
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